FAQs

What is Spark ESL?

Spark ESL is an online store that specializes in downloadable educational resources for ESL teachers around the world. At Spark ESL you will find hundreds of downloadable, printable worksheets, activities and games that are guaranteed to add a little spark (and a whole lot of fun) to your ESL lessons.

  

How do I purchase a resource?

Simply click the “Add to Cart” button next to the product you would like to purchase. Then select “Check Out.” Enter your personal details, then click “Continue to Payment Method.” Add your payment details to the form and click “Pay Now.” It’s that simple! 

 

When will I receive my files to download?

Great question! As soon as your payment processes, you will be redirected to a download page. This usually takes no more than a minute or two. I recommend that you download your purchases immediately and save them to your computer. You will also receive an email, shortly after your payment processes, which contains this download link.

The easiest way to access your purchases in the future is to set up a Spark ESL account. All of your purchases will be stored in your personal account and you will be able to easily access them at a later, if need be.

 

Do you offer refunds? 

Due to the nature of digital products (ie. they cannot be returned in the same way that a physical product can), Spark ESL does not offer refunds. It is your responsibility to determine if the product is right for you and/or your students prior to purchasing. If you have any questions about a resource, please reach out prior to making a purchase so that you can make a fully informed decision. 

In the unlikely event that a complication arises with your order or you are not fully satisfied with your purchase, please contact me directly at info@sparkesl.com and together we will work out the best solution for you. 

 

Can I share a product that I have purchased with my colleagues?

Educational resources purchased from Spark ESL are licenced for use in your own classroom / online lessons ONLY. If a colleague or friend would like to utilize resources from Spark ESL in their own classroom, please direct them to www.sparkesl.com.

  

Do you have a store on Teacher Pay Teachers?

Yes! You can find Spark ESL products at Spark Learning Co. on Teachers Pay Teachers. 

 

Do you have any free resources?

YES! I have a whole collection of free resources which you can download from here.

But to be honest ... the best Spark ESL freebies are the ones that I send out once a month to Spark ESL subscribers around the world. If you'd like to be a part of this crew and receive the best free ESL resources around direct to your inbox each month- pop your name and email address down HERE!

  

What do I do if I have a suggestion for a product I would like to see on Spark ESL?

Contact me! I would love to hear your suggestions and, where possible, I will do everything in my power to make them a reality. You can get in touch HERE.